Respond while the enquiry is still warm.
Alexander asks the first questions on WhatsApp, records matter details, and can route a suitable enquiry toward a consultation.
KZN pilot · For commercial law firms
Alexander is a WhatsApp assistant for law firms. It answers new enquiries, screens the matter, books a consultation, then follows up on FICA documents once a client is ready to proceed.
Currently validating the agent with firms in KwaZulu-Natal.
01 — The problem
A new enquiry can go cold while it waits for a reply. After engagement, FICA follow-up can take time away from billable work. Alexander is built to help with both.
Alexander asks the first questions on WhatsApp, records matter details, and can route a suitable enquiry toward a consultation.
After a client is ready to proceed, Alexander requests missing documents and tracks what has arrived for attorney review.
The first launch
Vance & Vector Studios is validating Alexander with commercial law firms in KwaZulu-Natal. The aim is to test how well the agent handles real intake and onboarding workflows before expanding beyond the pilot.
Get the WhatsApp number ↗The product · KZN commercial law firms
Alexander answers new matter enquiries, gathers the first details, and helps book a consultation. Once a client is ready to proceed, it follows up on outstanding FICA documents.
Get the WhatsApp demo number ↗01 — Intake
Alexander greets WhatsApp enquiries, asks initial questions, runs a basic conflict pre-check, and can book a consultation into the firm's calendar.
Name and contact details, matter type, urgency, and budget range. The flow helps route the enquiry to the right person for review.
The conflict pre-check is basic screening, not a legal determination or a guarantee that a conflict does not exist. The firm reviews the enquiry and makes the decision.
02 — Onboarding
When a client is ready to proceed, Alexander can request outstanding FICA documents, track what is still missing, and notify the responsible attorney when the file is ready for review.
Documents are saved to a dedicated Google Drive folder and tracked against the matter, rather than left in a chat thread.
The core package records which FICA documents arrive. Reading and verifying their contents is available through the Document Content Review add-on.
03 — Try the workflow
Request the KZN pilot number, then message Alexander as a prospective client would. Use a fictional test scenario rather than real client or matter information.
Get the WhatsApp number ↗Common questions
No. It gathers initial information. Out-of-scope or sensitive enquiries are passed to an attorney.
The core package tracks document arrival but does not read the contents. Document Content Review (OCR) is a separate add-on.
The current validation pilot is for commercial law firms in KwaZulu-Natal.
Pricing · ZAR
The core intake and FICA follow-up are the current pilot offer. The 11 services below are optional add-ons planned for a later rollout; they are not available yet. Ask us to register your interest.
Full intake and FICA onboarding on one WhatsApp number.
Try the core flow ↗Core intake and FICA follow-up. Optional add-ons are planned for a later rollout and are not available yet.
Compare add-ons ↓Core intake and FICA follow-up. The 11 optional add-ons are planned for a later rollout and are not available yet.
Try Alexander ↗Planned for later rollout · not currently available
Confirm final commercial terms, VAT treatment and retainer conditions with Vance & Vector before signing an agreement.
See it first
Request the KZN pilot WhatsApp number and message Alexander yourself.
Get the demo number ↗Data protection · Plain language
This page summarizes the approach described for the Alexander KZN pilot. The firm's agreement and actual workflow should be reviewed before launch.
Under POPIA, your firm is the responsible party. Vance & Vector acts as operator, processing information on your instructions under a written agreement.
Alexander asks for name, contact details, matter type, urgency and budget range. FICA documents are requested only when a client is ready to proceed.
FICA documents are saved to a dedicated Google Drive folder and tracked against the matter rather than left in a chat thread.
Alexander does not give legal advice. Out-of-scope or sensitive enquiries are passed to an attorney.
WhatsApp, Google and hosting providers may store data outside South Africa. The operator agreement lists the services used and applicable safeguards.
If a person asks to access or delete their record, the firm can instruct Vance & Vector to remove it from Alexander's systems.
This is general information, not legal advice or a representation that a firm's obligations are automatically met. Each firm should confirm its obligations and review the operator agreement and service configuration.
Demo access
The access request asks for basic professional contact details to provide the KZN pilot number. Please do not enter client names, matter facts, FICA documents or confidential information.
Request the demo number ↗About Vance & Vector Studios
A focused studio building practical automation for small professional firms, starting with commercial law firms in KwaZulu-Natal.
The studio
Vance & Vector Studios helps firms reduce the manual steps around new enquiries and client onboarding. Alexander is the studio's WhatsApp assistant for intake and FICA follow-up.
The first launch is a KZN validation pilot. The focus is to learn how the agent performs in real firm workflows, improve the experience, and establish what should be ready before expanding to a wider market.
We build for how a firm actually wins and keeps clients.
Get in touch
Request the KZN pilot WhatsApp number or email the studio with a question.
For commercial law firms in KwaZulu-Natal.
KZN pilot · Try the product
Request the pilot WhatsApp number and try the intake flow yourself.